HRM 500 FINAL PART 2 Question 1 Social Security is formally known as the _____. Answer paid leave program New Deal program Old Age, Survivors, Disability, and Health Insurance program employee wellness program noncontributory plan Question 2 The employerâ€™s _____ refers to the number of employees the company laid off in the past and the cost of providing them with unemployment benefits. Answer attrition scalability experience rating Six Sigma score wage drift Question 3 Which of the following was created by the Employee Retirement Income Security Act (ERISA) of 1974? Answer Employee Benefit Security Administration Federal Trade Commission Merit Systems Protection Board Federal Retirement Thrift Investment Board Pension Benefit Guarantee Corporation Question 4 Workers are eligible for unemployment benefits if they: Answer voluntarily quit a job. are out of work due to health reasons. were discharged for cause. are actively seeking work. are out of work because of a labor dispute Question 5 The funds required by an organization to pay retirement benefits are reported as _____ in the financial statement. Answer current assets current liabilities accounts receivable bad debt future cost obligations Question 6 The Pregnancy Discrimination Act of 1978 requires employers: Answer to offer disability plans with pregnancy-related coverage. offer disability plans to treat pregnancy as they would any other disability. to provide up to six weeks of paid leave to either parent upon the birth of a child. to provide up to six weeks of unpaid leave to either parent upon the birth of a child. to offer disability leave up to one month to either parent before the birth of a child. Question 7 Which of the following organizations strictly limits the definition of â€œindependent contractors,â€ so that employers cannot avoid legal obligations by classifying workers as self-employed when the organization receives the benefits of a permanent employee? Answer The Internal Revenue Service The FBGC The ERISA Employee Benefit Research Institute The Bureau of Labor Statistics Question 8 Which of the following terms refers to an alternative form of union membership in which members receive discounts on insurance and credit cards rather than representation in collective bargaining? Answer Card check provision Corporate union membership Indirect union provision Associate union membership Relational union membership Question 9 Most national unions are affiliated with the _____, an association that seeks to advance the shared interests of its member unions at the national level. Answer NLRA Change to Win AFL-CIO Chamber of Commerce National Association of Manufacturers Question 10 According to Walton and McKersie, _____ bargaining looks for win-win solutions, or outcomes in which both sides benefit. Answer attitudinal integrative distributive intraorganizational associate Question 11 Which of the following is a federal law passed in 1935 that supports collective bargaining and sets out the rights of employees to form unions? Answer The Landrum-Griffin Act The Civil Rights Act The Wagner Act The Taft-Hartley Act The Sarbanes-Oxley Act Question 12 A contract provision under which the employer, on behalf of the union, automatically deducts union dues from employeesâ€™ paychecks is known as a(n): Answer checkoff provision. deductible-at-source provision. maintenance of membership provision. agency shop provision. union shop provision. Question 13 One of the alternatives to traditional organizing is to conduct _____Â—bringing public, financial, or political pressure on employers during union organization and contract negotiation. Answer collective coercion corporate campaigns indirect provisions associate campaigns social campaigns Question 14 Which of the following laws regulates unionsâ€™ actions with regard to their members, including financial disclosure and the conduct of elections? Answer The Hatch Act The Taft-Hartley Act The Landrum-Griffin Act The Civil Service Reform Act The Maguire Act Question 15 Which of the following decisions in labor relations involves day-to-day activities in which union members and the organizationÂ’s managers may have disagreements? Answer Administering contracts Formulating labor relations strategy Lobbying for labor law changes Negotiating contracts Implementing labor laws Question 16 An organization that has just started setting up one or a few facilities in one or a few foreign countries is a(n): Answer global organization. international organization. multinational organization. foreign subsidiary. expatriate. Question 17 A _____ is a country (other than the country in which the organizationÂ’s headquarters is located) in which an organization operates a facility. Answer host country parent country first country third country guest country Question 18 Which of the following terms describe the disillusionment and discomfort that occur during the process of adjusting to a new culture? Answer Culture shock Honeymoon Euphoria Acculturation Acclimatization Question 19 Which of the following terms refers to a type of HRM system that makes decisions from a global perspective, includes managers from many countries, and is based on ideas contributed by people representing a variety of cultures? Answer Host country-based HRM system Parent country-based HRM system Transnational HRM system International HRM system Multinational HRM system Question 20 Values such as success, achievement, assertiveness, and competition are associated with: Answer short-term oriented cultures. masculine cultures. high-power-distance cultures. low uncertainty avoidance cultures. collectivist cultures. Question 21 Which of the following is the first emotional stage associated with a foreign assignment? Answer Culture shock Learning Adjustment Honeymoon Acculturation Question 22 According to Hofstedeâ€™s dimensions of culture, _____ defines the amount of inequality that is normal. Answer individualism uncertainty avoidance power distance collectivism masculinity Question 23 Training to make employees and their family members ready for an assignment in a foreign country is called: Answer acculturation. international education. cross-cultural preparation. community training. biculturalism. Question 24 Which of the following is a business indicator for staffing activities with regard to an HRM audit? Answer Treatment of applicants Skill in handling terminations Competitiveness in local labor market Employee satisfaction with pay Ratio of acceptances to offers made Question 25 Which of the following is a customer satisfaction measure that indicates the success of the training programs implemented by the HR department of an organization? Answer Percentage of employees participating in training programs per job family Percentage of employees receiving tuition refunds Per capita (average) merit increases Training dollars per employee Quality of introduction/orientation programs Question 26 A high-performance work system refers to: Answer an arrangement of machinery and equipment that streamlines the workflow and results in maximum efficiency and cost savings. the right combination of people, technology, and organizational structure that makes full use of the organizationâ€™s resources and opportunities in achieving its goals. a computer software system designed to help managers solve problems by showing how results vary when the manager alters assumptions or data. a system used to collect, record, store, analyze, and retrieve data concerning an organizationâ€™s human resources. a performance management system that customer satisfaction Question 27 Which of the following is a measure of customer satisfaction that indicates the success of the staffing efforts of an HR department? Answer Anticipation of personnel needs Average years of experience/education of hires per job family Average days taken to fill open requisitions Ratio of acceptances to offers made Ratio of minority/women applicants to representation in local labor market Question 28 In a learning organization, training is viewed as: Answer a superfluous corporate ritual. an investment in the organizationâ€™s human resources. the only driver of continued growth and sustainability. the primary means of retaining good employees. a tool to minimize organizational anarchy. Question 29 Which one of the following refers to the computations and calculations involved in reviewing and documenting HRM decisions and practices? Answer e-HRM Transaction processing Automation Expert systems Decision support systems Question 30 For an organizationâ€™s human resource division, customers: Answer refer specifically to the organizationâ€™s shareholders. refer specifically to the organizationâ€™s offshore clients. usually refer to the top management. refer to the organization as a whole and its other divisions. refer to the labor law enforcement agencies.