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INTRODUCTION OF OPM PRODUCTS AND PRODUCTIVITY Case Assignment Part I Read the Wikipedia overview ofAdobe Systems. (Note: Wikipedia isnt usually considered a scholarly source but the contents of this page are satisfactory for the purposes of this Case. You may search the Web for additional sources of information about the company if you like but it is not necessary.) Based upon your understanding of the Module 1 materials answer the following questions: Part II Chez Louise is a high-end French restaurant serving dinner only between 6 and 11 p.m. six nights per week (closed on Mondays). The restaurant was recently purchased by a national chain and underwent a complete renovation. The renovationwhich cost $1.6 millionexpanded capacity increased staff added menu items and changed the motif from Provenal rustic to Parisian chic. It also substantially increased menu prices. The information below summarizes the state and activity of the business for the three months before the renovation and for three months following its reopening. The figures are the monthly averages of the three-month periods. The parameters are as follows: Settings/night: The average number of place settings or places where a guest could sit at any given point in time. The dishes and flatware are of course replaced between guests. This number is averaged over time because the tables can be rearranged to accommodate parties. Its also not the same thing as seats because bench seating can accommodate more or fewer guests depending upon conditions. Guests/night: The average number of guests served between opening and closing per night. Returns/night: The average number of guests (per night) who have patronized the restaurant at least once in the previous month. This is determined from credit card records. Income/night: The average total payments received from guests minus operating expenses per night. Here are the operations numbers. Before renovation After renovation Settings/night 10 25 Guests/night 20 55 Returns/night 1 3 Income/night 1000 3200 Calculate the following productivity numbers. Show your work. Productivity units Before renovation After renovation Gain (%) Guests per setting Returns per setting Income per setting Which of the gains would you consider most important? Least important? Why? Assignment Expectations