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Describe a time when someone did not really listen to or understand a point you were trying to make. Describe the actions you took to try to help them understand your point. How do these actions apply to negotiations and sales?

Describe a time when you made a significant buying decision in your life. What were the factors that played a part in your decision? Was a sales person involved? If so, were they a factor in your decision? Why or why not?
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Discussion 5 
Describe a relationship you have with someone. What factors went into creating that relationship? Can any of these factors be the same in a negotiation or sales situation?
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Discussion 6 
Describe a time when someone did not really listen to or understand a point you were trying to make. Describe the actions you took to try to help them understand your point. How do these actions apply to negotiations and sales?
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Discussion 7 
Describe 2 different customer service experiences you have had in the past, one positive and one negative. What made the positive expereince good? What made the negative experience bad? What would you have done differently in each case?
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Describe 2 different customer service experiences you have had in the past, one positive and one negative. What made the positive expereince good? What made the negative experience bad? What would you have done differently in each case?

Describe a time when you made a significant buying decision in your life. What were the factors that played a part in your decision? Was a sales person involved? If so, were they a factor in your decision? Why or why not?
0 0 0
Discussion 5 
Describe a relationship you have with someone. What factors went into creating that relationship? Can any of these factors be the same in a negotiation or sales situation?
0 0 0
Discussion 6 
Describe a time when someone did not really listen to or understand a point you were trying to make. Describe the actions you took to try to help them understand your point. How do these actions apply to negotiations and sales?
0 0 0
Discussion 7 
Describe 2 different customer service experiences you have had in the past, one positive and one negative. What made the positive expereince good? What made the negative experience bad? What would you have done differently in each case?
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Are current labor laws capable of dealing with labor-management problems, or should they be abolished? If they should be abolished, with what should they be replaced (if anything)?

Please read chapters three and four of the textbook. Upon completion, respond to the questions below: Are current labor laws capable of dealing with labor-management problems, or should they be abolished? If they should be abolished, with what should they be replaced (if anything)?   Submission Instructions: Any papers/assignments should at a minimum contain 500-750 words of content (double spaced), include a properly formatted cover page (abstracts are optional), and a reference listing page with at least three (3) NEW references properly listed at the end of your work. Providing additional references to your assignments demonstrate your desire to conduct additional research on the topic area, and can improve your research skills.   Textbook access will be supplied upon assignment confirmation.

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Mixed method design: (present the elements of quantitative and qualitative and describe how these compliment each other and why it was important or was not important, to conduct this research as a mixed methods design.) Procedure: (How was the data collected? What was the sampling strategy used?) Variables/Concepts: (Identify the Dependent and Independent Variables or confounds.) Instrument(s) analysis: (Discuss reliability, validity and generalizability of the measures included in the study and/or discuss methods for collecting data. Discuss how rigor is assured.) Data analysis: (Discuss the statistical software, if any, used in analysis of the data and the type of analyses included.) Consent: (What type of consent, if any, was obtained from the participants?)

In this module we expanded our knowledge about mixed methodology. By Saturday, October 3, 2015 complete the following manuscript research critique for the Mixed Method research article you selected in Module 1. Provide feedback to at least two of your peers by Monday, October 5, 2015.

Manuscript Reference: Type of Study: Mixed Method

  • Research Topic:
  • Purpose of the Study:
  • Theoretical Framework: (Identify the theoretical/conceptual framework)
  • Specific Research Questions/ Philosophical Underpinnings:

Sample:

  • Mixed method design: (present the elements of quantitative and qualitative and describe how these compliment each other and why it was important or was not important, to conduct this research as a mixed methods design.)
  • Procedure: (How was the data collected? What was the sampling strategy used?)
  • Variables/Concepts: (Identify the Dependent and Independent Variables or confounds.)
  • Instrument(s) analysis: (Discuss reliability, validity and generalizability of the measures included in the study and/or discuss methods for collecting data. Discuss how rigor is assured.)
  • Data analysis: (Discuss the statistical software, if any, used in analysis of the data and the type of analyses included.)
  • Consent: (What type of consent, if any, was obtained from the participants?)

All written assignments and responses should follow APA rules for attributing sources.

Assignment 1 Grading Criteria 
Maximum Points
Included research manuscript critique including: Type of study, topic, purpose, theoretical framework, philosophical underpinnings, and sample.
3
Identified the mixed method research design.
4
Discussed the procedure.
4
Identified the Variables/Concepts.
4
Identified the instruments or means of data collection and discussed their reliability/validity/generalizability.
6
Discussed which types of statistical analysis or software used in the study.
6
Discussed consent.
3
Responded in a significant manner to at least two postings.
6
Wrote in a clear, concise, and organized manner; demonstrated ethical scholarship in accurate representation and attribution of sources, displayed accurate spelling, grammar, and punctuation. Justified ideas and responses by using appropriate examples and references from texts, Web sites, and other references or personal experience. Followed APA rules for attributing sources.
4
Total:
40
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What is the goal of the session? How will the nominal group technique be used to achieve this goal? How will the members of the team work together (guidelines for effective participation)? What specific steps and tasks will be involved in achieving the goal? How much time will be allocated to each step or task? What voting mechanism is most appropriate for the size of the group and the specific stage of the process? What will the outcome look like? What will the group present to the other levels? 

The planning for the community building session is almost complete. The last details are how to conduct the plenary sessions for sharing information across groups to develop key priorities and themes that will need to be addressed. There are 2 sessions that need to be planned. One is to review the work done by intact work teams. In this larger session, the goal is to spot patterns and identify themes that can be used to plan actions. These patterns or themes will come from the stop–continue–start charts developed by each functional group. In this way, not only will the changes that need to happen be identified, but aspects of effective work (those things that work well and should be continued) can also be reinforced. The external consulting team strongly recommended a “cross-functional, by-level grouping” for the first step. Their aim is to promote understanding of priorities and show how different issues at different levels of the organization can be aligned. The internal consulting team is excited about being the primary facilitators for these sessions. Everyone recognizes that a structured approach will be critical (for timing and to control decision–making inputs). The approach called Nominal Group Technique (NGT) seems to be ideally suited to this task. You want to prepare yourself for conducting the session. Use the library, Internet, or other resources to research NGT. Because each grouping will be of a differing size, you want to tailor the overall steps of NGT to the situation you will facilitate. To do this, you must create a meeting session plan (a document of 4–5 pages) that will answer the following questions:

  • What is the goal of the session?
  • How will the nominal group technique be used to achieve this goal?
  • How will the members of the team work together (guidelines for effective participation)?
  • What specific steps and tasks will be involved in achieving the goal?
  • How much time will be allocated to each step or task? What voting mechanism is most appropriate for the size of the group and the specific stage of the process?
  • What will the outcome look like? What will the group present to the other levels?
  • NGT outline
    CROSS FUNCTIONAL (BY LEVEL) SESSION (for end of day one) GOAL: Organize themes to discuss with total group that identify what we do well and what needs to change. Assign priorities to these themes: their importance at the specific level of organization for which the cross functional team is composed. Total time available: 2–2 1⁄2 hours. Process nominal group technique: o Describe what NGT is and how it works in general terms. On one page, create your facilitator notes for what you will say and show to the group to complete this task. Present a detailed step-by-step outline—with time frames—for the group to follow in achieving the overall goal. o Describe how you would have the team group items together. (One option would be to use colored markers and have people star like items by color. Another might be to have people assign common letters to like items starting a new letter for any new common theme.) o Based on the choice you made above, would it be an individual task or a controlled group task? The object is to create as much participation and sharing of valid information to increase understanding and build commitment to the overall result. o These steps will create a list of themes. The following steps will set priorities for all themes that relate to being targets for change. o What voting method would you use? You can assign each person a certain number of ―votes‖ to allocate across the items to set priorities or you can have each person mark each theme with a number or letter that indicates the level of the priority—for example, the ABC priority approach or HML (high, medium, and low priority) or a 1–10 scale where 10 is a key priority and 1 is a very low priority. o How do you summarize the results to create the top 3–5 issues to present to the overall group? Remember, you may need several rounds of ―voting and discussion‖ to end up with a few key priorities for action. Estimate how much time each would take and how many rounds you feel are necessary.
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Quantitative Research method design: survey, experimental, quasi-experimental, pretest/posttest control group, cross-sectional, longitudinal, etc. Instrument(s) analysis: Identify potential measures that will help to answer your research questions and discuss their reliability and validity. Data analysis: Discuss the statistical software, if any, that will be used in analysis of the data and the type of analyses that may be included. Discuss the anticipated generalizability of the results. Consent: What type of consent, if any, will be obtained from the participants?

Your research question may or may not be appropriately answered using Quantitative Research methodology. In this assignment you will apply what you have learned about quantitative methodology from the readings and the Assignment 1 discussion to your own research question. If your research question is best answered using Quantitative methodology, stick with it and complete the critique below. If not, how might you alter your question so that it may be answered using quantitative methodology? Although research is driven by questions, for this assignment we are going to turn it around so we may explore the benefits and differences of various types of methodologies. Adjust your question to fit a quantitative design and complete the critique below.

For example: The question “What are the perceptions of students regarding their experiences with faculty mentors” is best answered by gathering qualitative data through unstructured interviews via email correspondence. This question could become a quantitative question by altering the question to “What types of interactions do students value most with their faculty mentors?” To answer this quantitative question we could survey 250 students using an instrument identifying 15 functions of a faculty mentor on a likert scale (very helpful to not helpful). By Monday, September 21, 2015 complete the following dissertation critique for the Quantitative research you propose. 

  1. Research Topic:
  2. Purpose of the Study:
  3. Overarching Research Question:
  4. Specific Research Questions/ Hypotheses:
  5. Type of Study: Quantitative 
  6. Variables: Identify the Dependent and Independent Variables.
  7. Quantitative Research method design: survey, experimental, quasi-experimental, pretest/posttest control group, cross-sectional, longitudinal, etc.
  8. Instrument(s) analysis: Identify potential measures that will help to answer your research questions and discuss their reliability and validity.
  9. Data analysis: Discuss the statistical software, if any, that will be used in analysis of the data and the type of analyses that may be included. Discuss the anticipated generalizability of the results.
  10. Consent: What type of consent, if any, will be obtained from the participants?

*If your topic was not originally best suited for a quantitative design: What did you need to change to adjust your research to fit a quantitative design? How does this design address your overarching topic differently? Discuss the differences in the type of information you would gain by using this research design. All written assignments and responses should follow APA rules for attributing sources.

Assignment 2 Grading Criteria 
Maximum Points
Included research topic, purpose of study, overarching research question/theory, specific research questions/philosophical underpinnings, methodological approach and sample.
4
Identified the quantitative research design. If appropriate, discussed design changes made to fit Quantitative methodology.
6
Discussed the procedure.
4
Identified the DV and IVs.
4
Identified the instruments and discussed their reliability/validity.
6
Discussed which types of statistical analysis or software may be used in the study; anticipated generalizability.
6
Discussed consent.
10
Wrote in a clear, concise, and organized manner; demonstrated ethical scholarship in accurate representation and attribution of sources, displayed accurate spelling, grammar, and punctuation. Justified ideas and responses by using appropriate examples and references from texts, Web sites, and other references or personal experience. Followed APA rules for attributing sources.
5
Total:
45
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Discuss three ways in which you could create a group time around the story. Identify what standards from your state support these activities

There are many important and similar types of common activities in early childhood programs today. It is most effective for the experiences to be child-directed with positive outcomes. Six of the most common activities are:

  • Exploratory play
  • Guided discovery
  • Problem Solving
  • Discussions
  • Demonstrations
  • Direct Instruction

Select a developmentally appropriate picture book. Choose at least three of the above-listed activities and share specific examples of how you would implement them in your classroom.

  • Discuss three ways in which you could create a group time around the story.
  • Identify what standards from your state support these activities
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Assignment 1 Go to the website of the Federal Reserve Board (www.federalreserve.gov). Write a one-page (single-spaced, Times Roman font 12) report on the latest monetary policy actions based on your readings at the Federal Reserve website. Analyze the objectives of these monetary policy actions using the material in Chapter 14 (Money and Monetary Policy).

    Assignment 1   Go to the website of the Federal Reserve Board (www.federalreserve.gov). Write a one-page (single-spaced, Times Roman font 12) report on the latest monetary policy actions based on your readings at the Federal Reserve website. Analyze the objectives of these monetary policy actions using the material in Chapter 14 (Money and Monetary Policy).            

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Which one definition is most important in your current job situation: long term effort, support from top management, visioning processes, empowerment processes, learning processes, problem-solving, or ongoing collaborative management of the organization’s culture? Explain why?

  Read Chapters 2, 3, and 4: Definitions of Organizations, History, Development Values, Assumptions, Beliefs in Organizational Development Write an 2 page essay about the following:   Which one definition is most important in your current job situation: long term effort, support from top management, visioning processes, empowerment processes, learning processes, problem-solving, or ongoing collaborative management of the organization’s culture? Explain why?   Pick only one of the items listed above. Please sure to explain using specific examples in your answer. You do not have to mention the name of your organization.   Length: 2 pages of text, remember to include a cover page and reference page. Your  paper must be formatted in APA style.  Be sure to use either the writer’s reference textbook or use the APA format… Please keep in mind I am a flight attendant.

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Consider the following questions in researching and compiling material for this assignment: What is the history of my subject? Who are some of the most important/prominent people involved? What claims do supporters make? What do skeptics say?

Assignment 2   Choose one of the subject areas listed in the Assignments Overview and write a general introduction to that subject.     Objectives  

  • Assignment 2 will function as introductions to your subject. This is not argumentative or persuasive, only informative. The assignment will simply answer the question, “What is ____________?” for an audience that knows little or nothing about the subject.
  • Effective summarizing and paraphrasing.
  • Avoiding plagiarism.
  • Effective proofreading and editing.

    Recommendations   Consider the following questions in researching and compiling material for this assignment:  

  • What is the history of my subject?
  • Who are some of the most important/prominent people involved?
  • What claims do supporters make?
  • What do skeptics say?

    Guidelines  

  • Sources: Two online sources, one pro and one con.
  • Length: 750 words.
  • Keep quoted material to <15% of the word count.
  • See Course Overview for proper format and file types.
  • Name your file “assignment1.doc.”

    Due dates  

  • Complete, typed drafts: October 6.
  • Final draft: October 10.

 

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